ALTERNATIVE RESOLUTION OF CONFLICTS:

This company has an active conflict resolution policy. We inform you that in accordance with Art. 40 of the Act 7/2017 access to the online litigation resolution platform is available through the following link: https://ec.europa.eu/consumers...
 
However, we will decide, in each case, whether to adopt this system or not, as we consider that conflicts can and must be resolved without resorting to these channels, which is why we recommend that before making any complaint you use our customer support service at info@primaverasound.com
Thank you for your understanding.